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Fundamentals of CRM with Dynamics 365 and Power Platform

You're reading from   Fundamentals of CRM with Dynamics 365 and Power Platform Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

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Product type Paperback
Published in Oct 2020
Publisher Packt
ISBN-13 9781789950243
Length 644 pages
Edition 1st Edition
Concepts
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Author (1):
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Nicolae Tarla Nicolae Tarla
Author Profile Icon Nicolae Tarla
Nicolae Tarla
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Toc

Table of Contents (20) Chapters Close

Preface 1. Section 1 - Platform Structure and Extensibility Capabilities
2. Getting Started with Dynamics 365 FREE CHAPTER 3. Dynamics 365 Platform Structure 4. Section 2 - Default Modules Available with the Platform
5. Dynamics 365 Sales Application 6. Dynamics 365 Customer Service 7. Dynamics 365 Field Service 8. Dynamics 365 Project Service Automation 9. Dynamics 365 Marketing 10. Section 3 - Customization, Configuration, and Extensibility
11. Dynamics 365 Customer Engagement and Power Platform 12. Customizing Dynamics 365 13. Building Better Business Functionality 14. Section 4 - Integrations
15. Out-of-the-Box Integration Capabilities 16. Custom Integration Capabilities 17. Section 5 - Administration
18. Core Administration Concepts 19. Other Books You May Enjoy
Other Books You May Enjoy

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Implementing Microsoft Dynamics 365 Customer Engagement
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ISBN: 978-1-83855-687-7

  • Explore the new features of Microsoft Dynamics 365 CE
  • Understand various project management methodologies, such as Agile, Waterfall, and DevOps
  • Customize Dynamics 365 CE to meet your business requirements
  • Integrate Dynamics 365 with other applications, such as PowerApps, Power Automate, and Power BI
  • Convert client requirements into functional designs
  • Extend Dynamics 365 functionality using web resources, custom logic, and client-side and server-side code
  • Discover different techniques for writing and executing test cases
  • Understand various data migration options to import data from legacy systems

Mastering Microsoft Dynamics 365 Business Central
Stefano Demiliani, Duilio Tacconi

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