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Salesforce CRM Administration Handbook

You're reading from   Salesforce CRM Administration Handbook A comprehensive guide to administering, configuring, and customizing Salesforce CRM

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Length 328 pages
Edition 1st Edition
Concepts
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Authors (2):
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Mateusz Twarożek Mateusz Twarożek
Author Profile Icon Mateusz Twarożek
Mateusz Twarożek
Krzysztof Nowacki Krzysztof Nowacki
Author Profile Icon Krzysztof Nowacki
Krzysztof Nowacki
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Toc

Table of Contents (16) Chapters Close

Preface 1. Chapter 1: Getting Started with Salesforce FREE CHAPTER 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Salesforce for mobile

In modern times, fast access to data is a primary key to success. Of course, Salesforce recognizes this, which is why there is the possibility to access your organization on mobile devices. Whether you are using an Android or Apple phone, Salesforce has you covered. You can install the dedicated app directly from the Play Store or Apple Store. With the Salesforce mobile app, essential information is always at your fingertips. But what exactly can you do with this app?

Let’s list the most important mobile app features:

  • Real-time collaboration for efficient teamwork
  • Instant access to sales data, records, and reports for quick decision-making
  • Accelerated deal closures with progress visibility
  • Streamlined daily organization for schedules and tasks
  • Priority notifications for urgent messages and approvals
  • Easy task management
  • Effortless case organization and escalation

We have just listed the main features, but how...

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