Approval processes
We’ll start this section with a question: do you remember as a kid asking your parents for permission to have sweets or to spend time playing Warcraft or Starcraft with friends? I think all of us asked our parents for something at some point. But what if such a request was automated? Imagine your parents/caretakers receiving an automatic query the moment you reach for the first M&M. Or imagine you start your favorite game and it pauses until you receive approval from a parent. Sounds like a nightmare for kids, but it’s a perfect solution for parents. This, in a nutshell, is what an approval process is. With the high dynamics of current times, users working on Salesforce may forget certain steps or simply not adhere to existing procedures. But we, the system admins, stand guard.
To help you further understand what an approval process is, let’s describe a real scenario. Imagine you are the manager of a large sales department and the end...